TGFR Consulting LLC Collecting VOC and VOB
Translating the Voice of the Customer (VOC) and Voice of the Business (VOB) into needs statements is critical to building the right product
Tag «VOC»
Creating the Requirements – Collecting the Voice of the Customer
Building VOC (Voice of the Customer) VOC (voice of the customer) is an expression of the effect that a customer would like to have on his life/environment for him to best perform his desired tasks. The process of developing VOC includes Gathering, understanding, targeting, and verifying the needs of non-business ‘actors’ directly affiliated with the …
The Medical Device Development Process – From Great Idea to Great Product
Over the next several months, this blog will explore the process of developing a medical device. We will explore in detail the steps that transform a great idea into a great product, quickly and compliantly. The process of developing a great medical device can be subdivided into two high level activities Creating the Requirements – …